Frequently asked questions
Straight answers to the questions prospective clients ask before handing their social channels to a management team.
The answers below cover the questions prospective clients raise most often when they are comparing managed social with doing the work in house. Anything more specific to your situation can be raised directly through the contact page, where the founder reads every enquiry personally.
Questions
What does a social media management engagement actually include?
A typical engagement bundles strategy, content production, scheduling, community replies and monthly reporting into one monthly rhythm. The exact mix is chosen at proposal stage, so a brand that only needs publishing support is not paying for advertising management it will never use.
Which platforms can the studio manage for us?
The core set is Instagram, Facebook, TikTok, LinkedIn, YouTube and X, and most clients concentrate on two or three of them. Spreading a small effort across every network usually dilutes the result, so the audit stage recommends where your audience genuinely pays attention.
Do we approve content before it goes live?
Yes, approval rounds are built into the calendar and nothing publishes without your sign off unless you explicitly waive it for routine posts. Batches arrive with enough lead time to review calmly, and edits are turned around inside the same production cycle.
Who writes captions and creates the visuals?
The studio team handles copywriting, graphic design and video editing as part of production. You supply brand assets, product access and any photography you already own, and gaps are planned around with templates and stock free formats that still feel like your brand.
Can you work with content we film ourselves?
Absolutely, and many clients prefer that hybrid. You receive shot lists, hook suggestions and simple filming guidance, then send raw clips across for editing, captioning and scheduling, which keeps the feed authentic while the polish stays professional.
How is success reported back to us?
Each cycle closes with a written report covering what was published, how audiences responded, which formats earned the strongest attention, and what the team proposes changing next. The summary is discussed on a short call so questions get answered in the room rather than over email threads.
Do you require a long contract?
Engagements run on a rolling monthly basis after an initial settling period is agreed at proposal stage. The studio prefers to keep clients through performance and communication rather than paperwork, and notice terms are written plainly into every agreement before work begins.
What do you need from us to get started?
Access to the relevant profiles, your brand guidelines or past content, and one person who can approve batches. The onboarding call covers goals, tone and any topics to avoid, after which the audit and first calendar are prepared for your review.
Can paid advertising be added later?
Yes, campaigns can be layered onto an organic engagement whenever a launch, event or seasonal push justifies the spend. The paid work follows the same reporting rhythm, and the creative usually grows out of organic posts that already proved they could hold attention.
Will you post on our behalf during holidays and busy periods?
The calendar is built in advance precisely so busy seasons and holidays cause no gaps. Scheduling tools carry the agreed posts, community coverage continues on business days, and anything time sensitive is flagged to you before it becomes urgent.